Newopportunity Bakery • Melbourne

Privacy policy & Customer Trust

We care deeply about the personal information you share with us on Brunswick Street and across our digital channels. Here is our straightforward commitment to protecting your privacy.

Explore Our Offerings
Last updated: March 2026 Australian Privacy Principles (Privacy Act 1988)
Introduction & Scope

Newopportunity operates on Brunswick Street in Fitzroy, Melbourne, and via our online presence at newopportunity.space. We understand that ordering a morning sourdough batard, booking an event catering package, or choosing a bespoke birthday cake means placing your trust in our kitchen and our counter staff.

In accordance with the Australian Privacy Principles established under the Privacy Act 1988 (Cth), this policy sets out how we collect, store, handle, and safeguard your details. We believe in transparency at every turn: whether we are listing single-origin grains from regional mills or explaining how we process your contactless counter payment.

We collect only what is necessary to bake reliably, communicate clearly, and serve our Fitzroy community with warmth.

Website: newopportunity.space Fitzroy VIC 3065 Australian Privacy Act 1988 Compliant
Information Collection & Use

What Data We Collect & Why We Need It

To prepare daily hearth bakes, pour precision espresso, and deliver seamless weekend catering, we collect minimal, purposeful details from our guests and patrons.

Zero Data Selling

We never sell, rent, or trade your personal records, contact information, or preferences to third-party marketing companies.

Counter & Click-and-Collect Orders

Daily Pickup & Bakery Counter Service

When you pre-order sourdough loaves, morning croissants, or cinnamon scrolls, we collect your name, mobile phone number, and email address. This allows us to confirm your order slot and send a quick text when your bakes leave our stone deck ovens.

Pickup SMS alerts Order confirmations Item substitutions
Events & Celebrations

Catering & Custom Cake Consultations

For office breakfast platters, corporate events, and bespoke celebration cakes, we gather event dates, delivery or pickup addresses across greater Melbourne, dietary notes (gluten-friendly or vegan requirements), and billing contact details to ensure flawless catering execution.

Dietary records Venue delivery locations Cake inscriptions
Coffee & In-Store Experience

Barista Orders & Digital Payments

All in-store card transactions are processed through encrypted, PCI-DSS compliant payment gateways. We never store credit card numbers or banking PINs on local bakery registers or bakery workstations.

Encrypted processing No stored card data Instant digital receipts
Data Protection & Contact

Data Security & Contact Information

How your records are safeguarded, along with direct pathways to consult our Fitzroy management team regarding your personal information.

Physical & Digital Security

Safeguards & Retention

Digital order histories and customer logs are stored on Australian-hosted servers protected by industry-standard encryption and strict password access. Counter staff only view order names and allergen alerts essential to baking and packing your goods.

+ Regular system audits and secure SSL transmission
+ Purging of routine pickup contact records after 90 days
+ Immediate right to view, amend, or delete your contact records
Privacy Enquiries & Access

Contact Our Privacy Officer

If you have questions about how we handle your details, wish to request access to your records, or wish to make an official privacy enquiry:

Bakery Address
215 Brunswick Street, Fitzroy VIC 3065, Melbourne
Fitzroy neighbourhood streetscape in Melbourne near Brunswick Street
215 Brunswick Street, Fitzroy VIC 3065, Melbourne, +61 3 9471 6283 Hearth Ovens, Counter & Bakery Office